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Perception is the interpretation of stimuli from surrounding environment. Perception may be the thought of as bringing the past to bear on the present so that the present make sense. A person who is already experienced an event may be able to recognize patterns of that event that a person who is inexperienced cannot detect. Mental schema is generally built through perceptual process which intern helps in cognition. Training may be useful in order to provide schemas that are consistent with a product (Bailey, 1996). Perception may be defined as integration of information that is provided by the senses in order to make sense of the world (Boff and Linclon, 1988). Thus, perceptual organization is ‘the process by which we apprehend particular relationships among potentially separate stimulus elements (e.g. parts, features, dimensions).’

As we could sense different products by means of different senses, perception can be divided into five kinds viz. visual perception, auditory perception, touch related perception, smell perception, and the perception of taste. Examples of different types of perception are presented below in the Table 2.

Table 2. Examples of different types of perception

Types of perception

Examples

Visual perception

  • Colour perception of product
  • Form perception of product
  • Depth perception
  • Product size perception
    etc.

Auditory perception

  • Pitch perception
    (frequency of sound wave)
     
  • Loudness perception
    (amplitude of sound wave)
     
  • Sound
  •  localization
    (location and direction of sound  source)
     
  • All these things are associated with product experience. For example, users may perceive a metallic glass or a plastic made glass when fall in the concrete floor without seeing these glasses as the sounds different.

Smell perception

  • Noxious smell of ammonia.
  • Sweet smell of a fragrance.

Touch perception

  • Smoothness or roughness of the product surface
  • Softness of soft-toys

Taste perception

  • Food taste sweet/ bitter etc.
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