Why don't people talk in cyber cafes, as opposed to other places where the young and restless congregate, such as rock concerts and cricket match grounds? A person absorbed in a cell phone conversation's changing expression is a symbol of emotional connection. The digital connection not only brings us much closer, but it has also started playing a role in connecting humans to objects. Web-enabled and self talking appliances are going to become a vital part of our day-to-day lives. As digital media devices gradually become even more enmeshed in our lives, it is a really challenging and growing field that needs the serious attention of designers to be an active participant in a novel interaction between humans and objects. The project is aimed at a serious investigation into the above-mentioned environment and retrospecting the attributes of such products, so-called "smart products.

Smart products are smart because they are capable of "thinking"—of learning to anticipate and meet the needs of the user. The "brain" that does this thinking is a microprocessor, or a chip, the basic unit of all computers. Smart products are "mechatronic" systems, or innovations that integrate mechanical, electrical, and software subsystems in order to make a product behave intelligently. With microchips increasingly finding their way into even the most mundane of objects, such as watches, it admits that it will be difficult for them to become as synonymous in consumers' minds with "smart" appliances as Intel is with PCs. Previously, products were either made simple so that anyone could use them, or too complex with multiple uses, like a computer or VCR. The complicated products require a learning process, which inhibits many people and satisfies only those who are willing to invest the time and energy to learn how to use them.

The intelligent appliance adapts to the user's characteristics, becoming very simple and relatively error-free for the casual user while providing more features and capabilities for those who require or wish to use them. Adaptation includes functional changes as use progresses from basic functions to the need for more advanced features later on. The appliance recognises which buttons are being pushed as well as the user's habit patterns and adapts accordingly. A significant and useful intelligence characteristic is diagnostics—not only after failure but also predictive and advisory. It’s not sufficient to know that a product has failed; if the failure occurs at an inconvenient time, that may result in great trouble. Indeed, some time this "pre-signal" allows the user to arrange alternatives; for example, if a button appears to be sticky, the appliance can perhaps continue to operate with some precautions. This is analogous to detecting rattling in an automobile engine and correcting the problem before it becomes catastrophic.