Voice-based netbanking for the elderly, with Bank of Baroda


Alternative text - include a link to the PDF!

Related Projects


Creator/Artist: Prof. Anirudha Joshi

Category: Product Design

Source: India,   IDC IIT Bombay

Period:  2019-onwards

Medium: pdf


Detailed Description

The Voice-based Netbanking for the Elderly project, led by Prof. Anirudha Joshi, IDC IITB, in collaboration with Bank of Baroda, aims to make digital banking more accessible to senior citizens. Recognising that many elderly users face challenges with conventional online banking interfaces due to difficulties with technology, the project seeks to offer a more intuitive and user-friendly solution through voice interaction. The banking system is designed to be navigated via voice commands, making it easier for elderly users who may not be comfortable with traditional touchscreen or text-based inputs. Common banking tasks like checking balances, transferring money, or paying bills can be accomplished through simple, guided voice interactions.