The availability of cheap, quick Internet and the widespread use of smartphones are both contributing to the rapid growth of India's e-commerce industry. There are numerous delivery strategies now, thanks to India's booming e-commerce industry. With the help of third-party delivery service providers like Delhivery, E-Kart, etc., last-mile delivery is now possible. E-commerce, which was pioneered by Amazon in 1995, has been expanding steadily since. With more than 500 million people online and access to fast, low-cost Internet, as well as the prevalence of reasonably priced smartphones and government initiatives like "Digital India" and "Startup India," Indian e-commerce has seen steady growth since 2014, and the Indian retail market is among the top five in the world and one of the fastest growing, with reports suggesting that it will grow to $1 trillion by 2025 (“India expected to become the second largest eCommerce market: LS Digital Report,” 2022). The provision of online shopping has accelerated the expansion of the gig economy sector in India. With such a rapid growth of eCommerce companies that sell products online, there is huge pressure on the delivery service providers to deliver these products to the customers on time and in good shape. Last-mile delivery service is largely dependent on two-wheelers for delivering packages. At present, young adults in the age range of the early 20s to mid-30s are employed to deliver these products and parcels. They are employed by third-party vendors or online shopping platforms directly and paid for every parcel or product delivered. They use their own personal vehicle to perform the deliveries; these vehicles are designed to transport people and not packages in particular.