India’s e-commerce market is growing at a fast rate due to cheap & fast internet availability and penetration of smartphones. Last-mile delivery service is provided by most of the e-commerce platforms, including third-party delivery services like Delhivery and E-Kart, etc. Indian online grocery companies like Grofers and BigBasket are gaining popularity due to the ease of access and fast doorstep delivery. Online grocery portals deliver a wide variety of daily-used products that include perishable items like vegetables, fruits, dairy products, and frozen goods. These items need special care during delivery. At present, order items are packed in cardboard boxes and carried in the canvas bag. Since these bags don’t provide proper cooling and adequate storage, vegetables and fruits often get damaged or seem sufficiently not fresh. These products are returned to the companies, generating a significant amount of waste on a daily basis. This project deals with designing a new delivery vehicle for online grocery portals. For this project, a user study was done by visiting grocery portals such as Grofers and Big Basket to understand the current delivery system, problems faced by the delivery persona, and issues with existing delivery methods. The insights from this exercise led to developing a design brief, which led to the design of new concepts. These concepts were evaluated on specific criteria, and the most suitable one was further developed. The final design is battery-operated, has dedicated compartments for various items, has better ergonomics, provides security for the orders, and eliminates weight carried by the delivery person.