The IIT Bombay Hostels cater to nearly 8,000 students. Food is the fuel that these students need to stay focused and learn in the classroom. Students have to maintain good physical as well as mental health with daily exams, quizzes, and projects. Considering the individual taste and interest in food, in almost every institute students have complaints regarding food. The newly built hostels provide common mess facility to large number of students where service providers are failing to provide satisfactory food service to the students most of the times. A lack of communication between the student’s body and the Mess catering staff was observed in most of the hostel messes. The problems are escalated catering to student’s dissatisfaction towards food service and mess caterer’s business every year. The project aims to provide alternative ways to better the food service, quality and improve students experience in the IITB hostel messes. The outcome of this project is a system comprising of a mobile application, a web based feedback page and a feedback kiosk, which helps to provide an alternate and easy way of communication between the users. It provides an easy access to information related to mess and student’s opinions. During evaluation, users could use the system successfully with most of them being able to provide feedback. Future work lies in implementing the system and to make the system usable and enhance users experience.