Books:

• Akaka, M. A., Vargo, S. L., & Lusch, R. F. (2012). An exploration of networks in value cocreation: A service-ecosystems view. Review of Marketing Research, 9(1), 13-50.
   
• Carvalho, L., & Goodyear, P. (2018). Design, learning networks and service innovation. Design Studies, 55, 27-53.
   
• Forlizzi, J., & Zimmerman, J. (2013). Promoting service design as a core practice in interaction design. Proc. of IASDR13.
   
• Harris, A., & Muijs, D. (2002). Teacher leadership: A review of research. Retrieved January, 25, 2007.
   
• Haukkamaa, J., Yliräisänen-Seppänen, P., & Timonen, E. (2012, September). Characteristics of value co-creation in a learning environment by service design and service-dominant logic frameworks. In Conference Proceedings; ServDes. 2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010 (No. 060, pp. 51-64). Linköping University Electronic Press.
   
• Kimbell, L. (2009). The turn to service design. Design and creativity: Policy, management and practice, 157-173.
   
• Kuzmina, K., & Bhamra, T. (2014, June). Positioning Service Design as Transformational Approach in Education for Sustainable Development (ESD). In ServDes. 2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 (No. 099, pp. 401-406). Linköping University Electronic Press.
   
• Lusch, R. F., & Nambisan, S. (2015). Service innovation: A service-dominant logic perspective. MIS quarterly, 39(1), 155-176.
   
• Manzini, E., & Rizzo, F. (2011). Small projects/large changes: Participatory design as an open participated process. CoDesign, 7(3-4), 199-215.
   
• Ofoegbu, F. I. (2004). Teacher motivation: a factor for classroom effectiveness and school improvement in Nigeria. College Student Journal, 38(1), 81+.
   
• Polaine, A., Løvlie, L., & Reason, B. (2013). Service design: From insight to inspiration. Rosenfeld media.
   
• Skulmoski, G. J., Hartman, F. T., & Krahn, J. (2007). The Delphi method for graduate research. Journal of Information Technology Education: Research, 6(1), 1-21.
   
• UNICEF. Comprehensive Life Skills Framework - Rights based and life cycle approach to building skills from mpowerment.
   

Links:

• CoDesign Staff (2020). Fast Company Innovation by Design Awardss. Accessed at:
  https://www.fastcompany.com/1669374/service-design-is-all-around-youso-what-distinguishes-the-best-of-the-best
   
• Law, K., Muir, N., & Thompson, K. (2011). An evaluation of a European teacher exchange programme. Nurse education today, 31(1), 76-81. UNICEF (2019). Comprehensive life skills framework. Accessed on: 16th May 2020. Accessedat:
  https://www.unicef.org/india/media/2571/file/Comprehensive-lifeskillsframework.pdf
   
• NRSE - National Resource for Supplementary Education (2020). Supplementary Education. Retrieved: June, 4, 2020. Accessed at:
  https://www.supplementaryeducation.org.uk/supplementary-education-the-nrc/
   

Endnotes:

• Service constellation map:
  https://drive.google.com/open?id=19YcRwj6hcRgDreQgLRvgqVRLi-5W7rTv
   
• Value exchange diagram:
  https://drive.google.com/open?id=15F3WvSBE5lOUZ9Azs5YoI5O4_DBTlLAC
• Lifetime trajectory encounters:
  https://docs.google.com/spreadsheets/d/1QbHAUNLFW8h8sP-V57Le8_SzRYghEb-8lmj_W6el5fY/edit?usp=sharing
   
• Ideas in the lifetime trajectory:
  https://docs.google.com/spreadsheets/d/1QbHAUNLFW8h8sP-V57Le8_SzRYghEb-8lmj_W6el5fY/edit?usp=sharing
   
• 1H exercise:
  https://drive.google.com/file/d/1cFxypXKq8IJ_PetT6H9UTBdODMICGujQ/view?usp=sharing
   

Other Links:

• Useful resource e-links related to 'Interaction Design'
• Interaction Design at IDC, IIT Bombay

Case Study Download:
• Service Design for Khelghar......