Automatic Ticket Vending Machine for Mumbai Suburban Railways


Alternative text - include a link to the PDF!

Related Projects


Creator/Artist: Ujjwal Likhar

Category: Interaction Design

Document: P2 Project

Batch: 2007-2009

Source: India,   IDC IIT Bombay

Period:  2009-2018

Medium: Presentation pdf

Supervisor: Prof. U.A. Athavankar


Detailed Description

This project aims to develop a system that will help people book tickets for Mumbai locals easily. The main objective of the project is to reduce the queue at the ticket counter, thereby saving waiting time, which is the main concern for people in large cities. Being the cheapest and fastest means of transport, more and more people are turning towards local trains. Hence commuters no. is increasing every day. Commuters also face money change problems. Now a days we have ATM cards, smart cards, credit cards, etc., because of which we don’t have to carry much cash. So using a smart card or per-paid cards is a good option for booking tickets. In such a fast life where every single minute is important for the people, it has been observed that people are experiencing longer wait times in queues at the ticket counter. Sometimes if the queue is too long, people travel without a ticket and then get caught by the ticket checker and have to pay a fine of Rs. 250/-, and sometimes for not taking the platform ticket and using the railway bridge. Keeping all this in mind and after initial observation, I thought that there was a lot of scope to change the existing ticketing system, which required people to stand in long queues and consumed a lot of time. Hence I decided to work on this problem and to come up with a better system for buying tickets.


Related Links:
https://www.dsource.in/case-study/automatic-ticket-vending-machine