Design Case study
Service Design for Financial Literacy
Useful for young male migrant workers of Mumbai
by
Case Study - Slide Show
Design process that was followed in this project:
• Introduction
• Secondary Research
• Primary Research
• Primary Research Findings
• Service Concept
• Service Touchpoints
• Persona
• Critical Service Encounter
• Service Evaluation
• Evaluation results, Future work, Conclusion
• References
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